Last updated: June 2026
These Portal Terms of Service govern access to and use of the Ventraa Portal (the "Portal"), which is provided by Ventraa Group ("Ventraa"). The Portal is intended for authorised users, including employees, clients, developers, builders, consultants, subcontractors, trade partners, suppliers and other approved parties who have been granted access. By accessing or using the Portal, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Portal.
Access to the Portal is provided solely to authorised users. You are responsible for maintaining the confidentiality of your login credentials and must not share your username or password with any other person. You are responsible for all activity conducted through your account and must notify Ventraa immediately if you become aware of any unauthorised access or suspected security breach.
The Portal may only be used for lawful business purposes and in a manner consistent with these Terms. Users must not attempt to gain unauthorised access to any system, account or information, interfere with the operation or security of the Portal, introduce malicious software or harmful code, misuse confidential information, or use the Portal in any manner that may disrupt its operation or negatively affect other users. Ventraa reserves the right to suspend or terminate access where these Terms are breached or where access is considered necessary to protect the security or integrity of the Portal.
The Portal may contain project information, technical documentation, product specifications, engineering resources, pricing information, drawings, marketing material, capability statements, project files and other business information. Unless expressly stated otherwise, all information is provided for general business purposes only and may be updated, amended or withdrawn without notice. Users should ensure they are referring to the most current version of any document before relying upon it.
All content made available through the Portal, including text, graphics, logos, branding, documents, software, designs, images, technical resources and the Ventraa and Arkasa names and associated intellectual property, remains the property of Ventraa Group or its licensors and is protected by Australian and international intellectual property laws. Content may only be accessed and used for its intended business purpose and must not be copied, reproduced, modified, distributed or disclosed without the prior written consent of Ventraa.
Information made available through the Portal may be confidential or commercially sensitive. By accessing the Portal, users agree to maintain the confidentiality of all non-public information and must not disclose, copy or distribute such information except where authorised by Ventraa or required by law.
Personal information collected through the Portal is handled in accordance with the Ventraa Privacy Policy and applicable Australian privacy legislation, including the Privacy Act 1988 (Cth). By using the Portal, you acknowledge that your personal information may be collected, stored and processed for the purposes of providing access, administering the Portal, supporting business operations and communicating with authorised users.
While Ventraa takes reasonable steps to maintain the availability and security of the Portal, uninterrupted access cannot be guaranteed. The Portal may be unavailable from time to time due to maintenance, upgrades, technical issues or circumstances beyond Ventraa's reasonable control.
The Portal and all information made available through it are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Ventraa Group excludes liability for any loss, damage, cost or expense arising directly or indirectly from the use of, inability to access, or reliance upon the Portal or its contents, including any errors, omissions, interruptions or inaccuracies. Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under Australian law.
Ventraa may amend these Portal Terms of Service at any time to reflect changes to the Portal, business operations or applicable legal requirements. The current version will always be published on this page, and continued use of the Portal following any amendment constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Australia, and users submit to the non-exclusive jurisdiction of the Australian courts in relation to any matter arising from or connected with the Portal.
Questions regarding these Portal Terms of Service may be directed to Ventraa Group at info@ventraa.com.au or via www.ventraa.com.au.