Last updated: June 2026
Ventraa Group (“Ventraa”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you provide directly — such as your name, company, email address, phone number and the details of your enquiry — when you contact us, request a brochure, register interest, or engage us for a project.
We may also collect technical information automatically when you visit our website, such as your browser type, device, and pages viewed, through cookies and similar technologies.
We use your information to respond to enquiries, provide quotes and project support, supply our products and services, manage our relationship with you, and improve our website and offering.
We may send you relevant updates about our systems and services where you have requested them or where permitted by law. You can opt out of marketing communications at any time.
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, hosting, CRM and email providers), and where required or authorised by law.
Any third parties we engage are required to handle your information consistently with this policy and applicable privacy law.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, but we work to safeguard the information we hold.
Our website may use cookies and analytics tools to understand how the site is used and to improve your experience. You can control or disable cookies through your browser settings, though some features may not function as intended.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below.
If you have any questions about this policy or how we handle your personal information, or wish to make a complaint, please contact us:
Ventraa Group
Email: info@ventraa.com.au
Phone: 1800 VENTRA (1800 836 872)
We will respond to your request within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date shown above.