Terms of Service.

These Terms of Service govern access to and use of the Ventraa Group website at ventraa.com.au (the “Website”). They apply to every visitor to the Website, including developers, builders, subcontractors, consultants, trade partners and suppliers who browse the Website, request information, submit enquiries or download materials. Ventraa Group (“Ventraa”) provides the Website as a source of information about its integrated building systems, construction products and project capabilities delivered across Australia, and access to or use of the Website constitutes acceptance of these Terms in their entirety. Where these Terms are not accepted, the Website should not be accessed or used.

The Website may be used only for lawful purposes and in a manner consistent with these Terms. Users must not interfere with the operation or security of the Website, attempt to gain unauthorised access to any system or network, or use automated means to scrape, harvest or extract data. Any conduct that could damage, disable, overburden or impair the Website, or that infringes the rights of Ventraa or any third party, is prohibited, and access may be restricted or withdrawn where misuse is identified.

Information published on the Website is provided for general informational purposes. While reasonable care is taken to keep content accurate and current, the Website may contain information that changes over time or is superseded without notice. The content should not be treated as a complete or definitive statement of any product, system, service or project, and relevant details should be confirmed directly with Ventraa before they are relied upon.

Enquiry and submission forms allow developers, builders, consultants and other parties to request information and begin discussions with Ventraa, and the information provided through them must be accurate and complete. The submission of an enquiry does not create a contract, engagement or commitment of any kind, and does not oblige Ventraa to supply any product, system or service; Ventraa may make contact in response to an enquiry but is under no obligation to proceed.

Any quotation, proposal, estimate or indicative pricing made available through, or arising from, the Website is subject to formal review and written confirmation by Ventraa, and pricing, availability, lead times and scope are not guaranteed and may change. Where a quotation or proposal is accepted, the supply of products, systems or services will be governed by the specific commercial terms and project-specific agreement entered into between the parties, which prevail over any information on the Website to the extent of any inconsistency.

Product, system, engineering and technical information published on the Website — including specifications, performance data, drawings and brochures — is provided as a general guide only and may be updated or revised without notice. It is not a substitute for project-specific engineering, design, certification or compliance advice, and the application of any product or system to a particular project must be confirmed with Ventraa and verified against the relevant project requirements, applicable standards and the National Construction Code.

Trade partner and supplier enquiries and applications submitted through the Website are subject to assessment and approval by Ventraa, and parties submitting an application confirm that they are authorised to do so on behalf of their business. Submission of an application does not guarantee acceptance into any trade partner program, supply arrangement or commercial relationship, and creates no partnership, agency or joint venture; any resulting relationship will be governed by separately agreed written terms.

All content on the Website — including text, graphics, logos, trade marks, branding, images, designs, documents, brochures and the Ventraa and Arkasa names — is owned by or licensed to Ventraa Group and is protected by Australian and international intellectual property laws. Content may be viewed and printed solely for the purpose of evaluating Ventraa’s products, systems and services, and may not be reproduced, republished, distributed, modified or used for commercial purposes without the prior written permission of Ventraa Group.

The Website may contain links to third-party websites and resources provided for convenience only. Ventraa does not control, endorse or assume responsibility for the content, products, security or practices of any third-party website, and access to linked websites is undertaken at the user’s own risk and subject to the terms and policies of those websites.

Personal information collected through the Website is handled in accordance with the Ventraa Group Privacy Policy and the Privacy Act 1988 (Cth), which explains how personal information is collected, used, disclosed and protected. By submitting information through the Website, users acknowledge that their personal information will be handled in accordance with that Privacy Policy.

The Website and its content are provided on an “as is” and “as available” basis. To the extent permitted by law, Ventraa Group excludes liability for any loss or damage — whether direct, indirect, incidental or consequential — arising from access to, use of, or reliance on the Website, including any errors, omissions, interruptions or unavailability, and users access and rely on the Website at their own risk. Information on the Website is general in nature and does not constitute engineering, design, construction, financial, legal or other professional advice, and appropriate independent professional advice should be obtained before acting on it. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded.

Ventraa Group may update or amend these Terms of Service at any time to reflect changes to the Website, its products and services, or legal and regulatory requirements, with the current version published on this page, and continued use of the Website after any amendment constitutes acceptance of the revised Terms. These Terms are governed by the laws of Australia and of the state or territory in which Ventraa Group operates, and users submit to the non-exclusive jurisdiction of the courts of that jurisdiction in respect of any matter arising from the Website or these Terms.

Questions regarding these Terms of Service may be directed to Ventraa Group at info@ventraa.com.au or via ventraa.com.au.